Getting started

Create your VoxCartAI account

Sign up and open the merchant dashboard. This is where you create agents, copy API keys, review sessions, and manage store connections.

• Confirm your workspace email and sign-in method.
• Invite only teammates who need agent or recording access.
• Open the credentials panel when you are ready to connect a store - you will need an API Key and Agent ID.

Create an account →

Configure your first voice agent

An agent is the branded voice shoppers hear - tone, language, handoff rules, and which store data it may use.

• Name & persona - Match your store brand (friendly, concise, premium, etc.).
• Languages - Enable the locales your shoppers actually use.
• Policies - Set returns, shipping, and “when to escalate to a human” rules early so the agent does not invent answers.
• Test in dashboard - Run a short sandbox call before wiring the storefront widget.

Connect your store

Copy your API Key and Agent ID from the dashboard, then install the official connector for your platform.

• WooCommerce - Follow WooCommerce setup to install the WordPress plugin and paste credentials.
• Shopify - Use the Shopify integration overview, then finish install from your dashboard / app listing.
• Custom stack - Prefer the API docs and keep keys on your server.

Confirm the dashboard shows the store connection as healthy before enabling the public widget.

Enable the widget and verify

Turn on the storefront voice widget, place a real test call from a product or cart page, and listen to the session in the dashboard.

1. Enable the voice widget in plugin / app settings and save.
2. Open your live (or staging) storefront in a private window.
3. Ask about a product, an order status, or shipping - anything grounded in store data.
4. Review the transcript; adjust persona or policies if the agent hedged or invented facts.

When you are happy with quality, leave the widget on for production traffic and monitor the first days of sessions.